Bedfordshire LOC

Moorfields @ Bedford documents and guidance

Moorfields at Bedford Eye Hospital

Moorfields Eye Centre at Bedford is a hub of Moorfields Eye Hospital in London. We have two clinical locations in Bedford. One in Bedford Hospital South Wing and the other at the Enhanced Services Centre on Kimbolton Road. We offer comprehensive outpatient and diagnostic care for a wide range of eye conditions, as well as more complex eye surgery.

 Specialties offered include:

Acute and primary care

Cataract 

External and corneal disease

Glaucoma

Medical retina

Oculoplastics

Paediatrics 

 

Our emergency vitreo-retinal team are based in Moorfields City Road in London.

 

Our Acute clinic is for booked patients only. We are unable to accept walk-in patients. The clinic runs between 9-5pm Monday to Friday.

If you have an urgent referral for the acute clinic please use the Electronic Referral System, EERS.

If you are out of area and have no access to the Electronic Referral System please either go through the patients GP or try moorfields.bedfordacutereferrals@nhs.net.

 

If you have an emergency and wish to discuss your patient please phone the acute clinic on: 01234 792 643

 

Out of hours emergency care

Up until 9pm Monday to Fridays there is an on call ophthalmologist at Luton and Dunstable

There is a 24 hour walk in A&E in Moorfields City Road in London.

 

Cataract scheme

Post-ops: please submit the information on both the portal and also send the paperwork in via EyeV

  • Initial accreditation for optoms new to the area: email Roshana (roshana.malik3@nhs.net) who will organise a face-to-face session for this
  • CPD: we were not able to obtain a CPD point for the glaucoma talk. I will send an email separately to attendees with details of the talk so that you can apply for self-directed points if you wish
  • Invoicing: all invoices should be submitted via the portal link https://elfssupplierportal.powerappsportals.com/​  If you are not registered, please email ASKAPRegistrations@elht.nhs.uk to request a portal link code

 

Referrals

Please use the Electronic Referral System, EERS or if out of area please send via GP or try  meh-tr.bedfordsatellite@nhs.net

Emergency referrals:

  • If a patient might need to be seen the same or next day (chemical burn, laceration, orbital cellulitis, corneal ulcer, retinal detachment etc) then you need to email this referral to moorfields.bedfordacutereferrals@nhs.net.
  • You do NOT need to submit these emergency ones via EyeV as well

Urgent referrals:

  • If a patient does not need to be seen that same day or the next day (BRVO, wet AMD etc) then please continue to submit these via EyeV as usual and we will receive them within 24hrs of submission

Soon referrals: 

  • Although this remains an option on the EyeV drop down list (because it is used by other hospitals), we do not have a "soon" option on our end. So if they do not require routine review, please put it through as urgent (i.e. do not use the "soon" option for referrals to Bedford)

Routine referrals:

  • EyeV advise that referrals have been rejected because patient demographic details contained within the referral did not successfully match the patient demographic service record. Please ensure the name, DOB and address on the referral exactly matches that on the NHS record (i.e. regardless of whether the patient uses their middle name or an abbreviation of their name, the referral must state the details as per their NHS Spine record). 
  • If a patient receives a letter asking them to book an appointment, they need to call that number to try and book the appointment. If they do not make this phone call / go online, then we will not receive the referral, regardless of whether they were successful in booking an appointment or not

 

For Optometrists, eye care professionals and Medical professionals only we have an optometry advice line.

If you (the referrer) needs to speak to a triager (not for emergencies - these need to be sent as detailed below), you can either call the office on a Weds/Thurs between 0900-1700 (on 01234 795 789), or email miriam.verdu@nhs.net on a Mon/Tues/Fri (and she will call you back). Note that this is for community optoms only - not for patients

Patients contact information

INew contact info for patients: 01234 792 290​

  • Option 1 – Outpatients (appointments)​
  • Option 2 – Surgery and admissions​
  • Option 3 – Injection clinic​
  • Option 4 - Acutes​
  • Option 5 – Nurse advice line (non appointment related patient queries)​
  • or email  eyeappointments.bedford@bedfordhospital.nhs.uk

 

 

 

 

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